Administration Division Manager, Prosthodontic Associates
Caroline has worked with and in support of dental professionals in administrative and managerial roles for over 15 years. Caroline is a graduate of the Dental Office Management program at the University of Toronto – Faculty of Dentistry and received her certification as a Dental Treatment Coordinator from George Brown College. Over the years, Caroline has undertaken a vast number of continuing education and certification programs to expand her knowledge in both dentistry and business.
Caroline is a firm believer in openly sharing knowledge, skill and experience with the dental community to help empower others in their respective careers. She is an engaging public speaker presenting at various conferences, study clubs and continuing dental educations centres. Caroline has lectured to diverse audiences across Canada, United States and recently Uganda on successful practice management topics such as effective communication, team building, traditional and digital practice marketing techniques as well as policy, process and procedure strategies.
Caroline is a content director and a regular columnist for a number of dental publications. She is a member of two Advisory Boards - Spectrum Young Dentist Journal and Women In Dentistry Work:Life:Balance Dental Journal where she holds positions of associate editor and columnist. She has authored and co-authored various publications for renowned dental fellowships including International College of Dentists, Academy of Prosthodontics, Global Prosthodontic Coalition and Journal of the Academy of Dentistry International.
Very passionate about philanthropic endeavours, Caroline volunteers her time both locally and internationally with various humanitarian initiatives. She is a Chief Operating Officer for the Build Your Smile Dental Foundation – a non-profit organization providing dental care to impoverished communities both locally and abroad. Caroline is a co-founder of the Foundation’s local initiative a non-profit dental program serving underprivileged women residents of Toronto shelters. She has also participated in multiple outreach and educational programs, traveling to Uganda, Africa as a volunteer and an educator with Bridge to Health Medical and Dental and the Build Your Smile Dental Foundation. Caroline is committed to progressive professional development and is currently studying towards a certification in Management of Non-Profit and Volunteer Sector at George Brown College in Toronto where she also holds the position as Ambassador of Alumni Relations. Caroline received The Annual Alumni Leadership Award from George Brown College and is the 2019 nominee for the Ontario Colleges Premier’s Award. Caroline also holds a position on the Board of Directors with the Ontario Dental Assistants Association.